Sync Support
Practical, Kenya-specific guides for getting Sync working end to end — written in the order you actually do the work.
Connect M-Pesa Paybill or Till
Create a Safaricom Daraja app, go live, and connect your shortcode to Sync so payments reconcile themselves.
Still stuck?
Email the Sync team with your company name and what you were doing when things went wrong.
Service status
Check whether the app, email, payments and KRA eTIMS filing are responding right now.